Create a new incident

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TimeStatusUser Agent
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Body Params
string
required

External system identifier

string
required

Name of the external system

string
required

Incident number in the external system

string
required

Incident title

string
required

Detailed description of the incident

string
enum
Defaults to new

Current state of the incident

Allowed:
integer
required
1 to 3

Impact level (1=High, 2=Medium, 3=Low)

integer
required
1 to 3

Urgency level (1=High, 2=Medium, 3=Low)

integer
required
0 to 7

Priority level (0=P0/Critical, up to 7/P7)

integer | null
0 to 7

Severity level (0 = P0/highest, up to 7/P7, optional)

string | null

Incident category

string | null

Incident subcategory

date-time | null

When the incident was first detected

date-time

When the incident was reported (required by model)

date-time | null

When the incident was acknowledged

date-time | null

When the incident was resolved

date-time | null

When the incident was closed

string | null

Notes added when closing the incident

uuid | null

ID of parent incident, null when not derived from another

affectedApplicationIds
array of uuids

Array of application IDs affected by this incident

affectedApplicationIds
tags
array of strings | null

Tags associated with the incident

tags
customFields
object | null

Custom fields as key-value pairs

Responses

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