Create a new incident

Body Params
string
required

External system identifier

string
required

Name of the external system

string
required

Incident number in the external system

string
required

Incident title

string
required

Detailed description of the incident

string
enum
Defaults to new

Current state of the incident

Allowed:
integer
required
1 to 3

Impact level (1=High, 2=Medium, 3=Low)

integer
required
1 to 3

Urgency level (1=High, 2=Medium, 3=Low)

integer
required
1 to 5

Priority level (1=Critical, 2=High, 3=Medium, 4=Low, 5=Planning)

string
enum

Severity classification

Allowed:
string

Incident category

string

Incident subcategory

date-time

When the incident was first detected

date-time

When the incident was reported

date-time

When the incident was acknowledged

date-time

When the incident was resolved

date-time

When the incident was closed

string

Notes added when closing the incident

uuid

ID of parent incident (for related incidents)

affectedApplicationIds
array of uuids

Array of application IDs affected by this incident

affectedApplicationIds
tags
array of strings

Tags associated with the incident

tags
customFields
object

Custom fields as key-value pairs

Responses

Language
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Header
Response
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application/json